Legal mention

Written Return and Refund Policy
Returns and Exchanges
At MangaWorldStore, we are committed to providing an exceptional shopping experience for our customers. If you are not completely satisfied with your purchase, we are here to help.
Return policy
You have 14 days from receipt of your order to initiate a return. To be eligible for a return, your item must be unused and in the same condition you received it. It must also be in its original packaging.
To initiate a return, please contact us at mangaworldstoreshop@gmail.com with your order details, including order number and reason for return. We will provide you with instructions on how to do this.
Refunds
Once we have received and inspected the returned item, we will send you an email to let you know that we have received it. We will also notify you if your refund is approved or rejected.
  • If your refund is approved, it will be processed and a credit automatically applied to your credit card or original payment method within 5 business days.
  • If your refund is rejected, we will provide you with an explanation and resend the item to you.
Trades
If you need to exchange an item for the same reason, please contact us at mangaworldstoreshop@gmail.com. Once we have confirmed the exchange, please return the item to the address we will provide. We will then ship the new item to you upon receipt and inspection of the returned item.
Return fees
Return costs are the responsibility of the customer, except in the event of an error on our part in preparing the order.
Non-Returnable Items
Some items cannot be returned. This includes items on promotion or sale, as well as items that do not comply with our return policy (used, damaged, without original packaging, etc.).
Customer Support
Our customer support team is available to assist you with any questions or concerns regarding returns and refunds. Please feel free to contact us at mangaworldstoreshop@gmail.com for assistance.
At MangaWorldStore, your satisfaction is our priority, and we strive to make the returns and refunds process as simple as possible.
Privacy Policy
Last updated: 10/17/2023
At MangaWorldStore, we attach great importance to protecting your privacy. This privacy policy explains how we collect, use and protect your personal data when you visit our website [ www.mangaworldstore.com ] and use our services. By using our website, you consent to our privacy policy.
1. Collection of Personal Data
We collect the following personal data when you use our website or services:
  • Identification Information: first name, last name, email address, postal address, telephone number, etc.
  • Payment Data: bank details, credit card information (please note that payment details are managed by our payment service providers and are not stored on our site).
  • Delivery Data: delivery address, special delivery instructions, etc.
  • Account Information: username, password, purchase history, etc.
  • Browsing Data: IP address, cookies, device data, browsing history, etc.
2. Use of Personal Data
We use your personal data for the following purposes:
  • Processing your orders, payments and deliveries.
  • Communication with you, including order confirmations, product information, special offers and updates.
  • Improving our website, services and user experience.
  • Compliance with legal and regulatory obligations.
3. Protection of Personal Data
We take technical and organizational measures to protect your personal data against loss, theft, unauthorized access, disclosure, modification or destruction. Our payment processing partners also adhere to strict security standards.
4. Sharing of Personal Data
We only share your personal data with third parties necessary to process your orders (for example, carriers) or when required by law. We do not sell or rent your data to third parties for marketing purposes.
5. Cookies
Our website uses cookies to improve your browsing experience. You can manage your cookie preferences through your browser settings.
6. Changes to the Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our data collection and management practices. The date of the last update will be displayed at the top of this policy.
7. Contact
If you have any questions, concerns or requests regarding our privacy policy, please contact us at mangaworldstoreshop@gmail.com.
Terms of use
Last updated: 10/17/2023
Please read these Terms of Use carefully before accessing [ www.mangaworldstore.com ] or using our services. By accessing our website or using our services, you agree to these terms of use.
1. Use of the Website
1.1. You must be at least 13 years old to use this website. By using this site, you warrant that you are at least 13 years old.
1.2. You agree not to use our website for any illegal or unauthorized purpose and not to violate any applicable laws.
1.3. You agree not to collect or store personal data of other users of our website.
2. User Account
2.1. If you create an account on our website, you are responsible for maintaining the confidentiality of your account and password.
2.2. You are responsible for all activities that occur under your account.
2.3. You agree to notify us immediately of any unauthorized use of your account or any other breach of security.
3. Orders and Payments
3.1. When you place an order on our website, you agree to provide accurate and complete information.
3.2. You agree to pay the charges associated with your order, including shipping charges.
3.3. We reserve the right to refuse or cancel orders in the event of technical problems, fraud or any other reason.
4. Returns and Refunds
For our returns and refund policy, please refer to the dedicated page accessible on our website.
5. Intellectual Property
5.1. All content on this website, including images, text, logos, trademarks and graphics, is the property of MangaWorldStore or its licensors and is protected by copyright and copyright laws. intellectual property.
5.2. You may not use, copy, modify or distribute these materials without our prior written permission.
6. External Links
Our website may contain links to third party websites. We are not responsible for the content or privacy policies of these third party sites.
7. Changes to the Terms of Use
We reserve the right to modify these terms of use at any time. The date of the last update will be displayed at the top of this page.
8. Contact
If you have any questions, concerns, or comments regarding our Terms of Service, please contact us at mangaworldstoreshop@gmail.com.
Shipping Policy
Last updated: 10/17/2023
At MangaWorldStore, we strive to provide you with a fast and reliable shipping experience so you can enjoy your favorite manga figures. Please read our shipping policy carefully.
1. Shipping Time
1.1. Our products are imported from Japan, which may result in a longer shipping time than local products. Standard shipping time is 10 business days.
1.2. The shipping time begins upon order confirmation and full payment.
2. Shipping Costs
2.1. Shipping costs depend on the weight, size and destination of your order. Shipping costs are calculated at the time of ordering and will be clearly communicated to you before payment.
3. Order Tracking
3.1. You will receive a tracking number as soon as your order ships. You will be able to track the status of your order online.
4. International Delivery
4.1. We ship our products to many destinations around the world. However, please note that longer shipping times may apply to international deliveries.
4.2. Customs fees or import taxes may apply depending on local laws in your country. These costs are the responsibility of the customer.
5. Delivery Delays
5.1. Although we make every effort to meet advertised shipping times, delays may occur due to unforeseen circumstances. In such cases, we undertake to inform you and resolve the situation satisfactorily.
6. Customer Service
6.1. Our customer service team is available to answer any shipping questions you may have. Do not hesitate to contact us at mangaworldstoreshop@gmail.com.
At MangaWorldStore, your satisfaction is our priority, and we do everything possible to ensure that your manga figurines reach you in good condition and as quickly as possible.
Terms of Sales
Last updated: 10/17/2023
Please read these general conditions of sale carefully before placing an order on [ www.mangaworldstore.com ]. By placing an order, you agree to these terms.
1. Orders and Payment
1.1. You can place an order on our website by following the steps provided. You agree to provide accurate and complete information when ordering.
1.2. Payment for the order is due at the time of ordering.
2. Prices and Fees
2.1. Product prices are shown on our website and are subject to change without notice. Delivery costs are calculated based on the weight, size and destination of the order.
2.2. Customs fees or import taxes may apply depending on local laws in your country. These costs are the responsibility of the customer.
3. Shipping Time
3.1. Standard shipping time is 10 business days as specified in our shipping policy. The shipping time begins upon order confirmation and full payment.
4. Right of withdrawal
4.1. You have the right to withdraw from your order within 14 days of receipt of the products, in accordance with current consumer laws. To exercise this right, please refer to our returns and refund policy.
5. Intellectual Property
5.1. All content on our website is the property of MangaWorldStore or its licensors and is protected by copyright and intellectual property rights.
6. Limitation of Liability
6.1. In no event will MangaWorldStore be liable for any indirect, special, consequential or exemplary damages arising from the use of our products.
7. Applicable Law and Dispute Resolution
7.1. Any dispute arising from these general conditions of sale will be subject to the exclusive jurisdiction of the courts.
8. Modifications to the General Conditions of Sale
8.1. We reserve the right to modify these general conditions of sale at any time. The date of the last update will be displayed at the top of this page.
9. Contact
If you have any questions, concerns, or comments regarding our Terms of Sale, please contact us at mangaworldstoreshop@gmail.com.
Legal Notice
Intellectual Property: All contents present on the site [ www.mangaworldstore.com ], including images, texts, logos, brands and graphics, are the property of MangaWorldStore or its licensors and are protected by copyright and intellectual property rights.
Responsibility: MangaWorldStore declines all responsibility for the use of the site and the information contained therein. Use of the site is under the sole responsibility of the user.
Personal Data: For more information on the collection and processing of personal data, please consult our privacy policy.
Cookies: Our website uses cookies to improve the user experience. For more information, please see our cookies policy.
Applicable Law: Any dispute arising from the use of this site will be governed by the laws in force in France
Competent Court: Any dispute will be subject to the exclusive jurisdiction of the courts.
Contact: For any questions or contact requests, please email us at mangaworldstoreshop@gmail.com.
Last updated: 10/17/2023

Our history

MangaWorldStore was founded with a devouring passion for the world of manga and figurines . It all started with our founder, a passionate collector of manga figurines , who had the idea of ​​creating a platform dedicated to the fantastic world of manga and figurines . Our story begins 4 years ago during confinement, when our founder decided to share his passion with the whole world.

From the start, our goal was clear: to offer manga fans an exceptional purchasing experience by offering a wide selection of quality figurines , from the most popular series and universes. We started small, working with reliable suppliers to ensure the highest quality and authenticity of every product we offer.

Over the years, MangaWorldStore has experienced remarkable growth, fueled by our commitment to excellence and dedication to satisfying the needs of our customers. We have expanded our product line to include a variety of manga figures , ranging from iconic characters from Dragon Ball , One Piece , Naruto , to those from My Hero Academia , Demon Slayer , and many more.

Our story is one of a shared passion for manga and figurines , and constant commitment to our customers. We have evolved to become a premier destination for manga collectors and fans around the world, thanks to our vast selection, exceptional customer service, and dedication to providing an unparalleled shopping experience.

Today, MangaWorldStore continues to grow and innovate, while remaining true to our roots and our initial mission: to provide manga fans with an unforgettable experience and easy access to figurines of their favorite characters. Join us on our journey and discover the infinite universe of manga with MangaWorldStore.

Our mission

At MangaWorldStore , our mission is to provide manga enthusiasts with an unparalleled figurine experience. We are committed to offering a wide selection of authentic, high-quality manga figures at affordable prices, to meet the needs and desires of all fans.

We strive to become the ultimate destination for manga collectors and fans, offering a diverse range of products from the most popular series and universes. Whether you are a fan of Dragon Ball , One Piece , Naruto , My Hero Academia or Demon Slayer , you will find figurines of your favorite characters at MangaWorldStore .

We pride ourselves on working with trusted suppliers to ensure the authenticity and quality of every product we offer. Each figure is carefully selected for its attention to detail, character fidelity, and artisanal excellence.

In addition to our commitment to product quality, we place great importance on customer satisfaction. Our dedicated team is here to answer all your questions, guide you in your search for the perfect figurine , and provide exceptional customer service every step of the way.

We firmly believe that manga and figurines are more than just a form of entertainment; they are a shared passion that unites fans around the world. This is why we are committed to making MangaWorldStore your preferred destination for discovering, collecting and celebrating the infinite universe of manga . Join us in our mission and let us help you bring your dream collection to life.

Fundamental values

At MangaWorldStore , our core values ​​guide every aspect of our business and our commitment to our customers and our community of manga fans. We strongly believe in quality, authenticity and diversity, which is reflected in everything we do.

Quality: We are committed to providing the highest quality products to our customers. Each figure we offer is carefully selected for its attention to detail, durability and faithfulness to the original characters. We only work with trusted suppliers to ensure that each product meets the highest standards of quality and customer satisfaction.

Authenticity: We attach great importance to the authenticity of our products. All of our manga figures are officially licensed products, sourced directly from authorized manufacturers and distributors. We pride ourselves on providing our customers with authentic, legitimate products that capture the spirit and aesthetic of the shows and characters they love.

Diversity: At MangaWorldStore , we celebrate diversity and inclusiveness in the manga world. We strive to offer a diverse range of figurines representing characters from different series, genres and styles. Whether you are a fan of shonen , shojo , seinen or any other genre of manga , you will find figurines with us that reflect the richness and diversity of the manga universe.

Customer Service: We pride ourselves on providing exceptional customer service through every step of your shopping experience. Our dedicated team is here to answer all your questions, resolve your issues and guide you in your search for the perfect figurine . We're here to provide you with a worry-free shopping experience and help you bring your dream collection to life.

Community Engagement: We are proud to be part of the global manga fan community. We are committed to supporting and promoting this community by offering quality products, hosting special events and promotions, and creating spaces where fans can come together, share, and celebrate their common passion for manga .

Join us at MangaWorldStore and discover a unique shopping experience, focused on quality, authenticity, diversity and customer service. We are here to help you find the perfect manga figurines to enrich your collection and nourish your passion for this fantastic and infinite universe.

In conclusion we are

  • Specialized expertise in manga figurines

    At MangaWorldStore, we are passionate about manga figurines and
    we leverage our specialized expertise to offer you
    carefully chosen selection of high quality figurines
    representing your favorite characters from the most popular manga.

  • Commitment to authenticity and quality

    We are committed to offering only authentic products and
    under official license, thus guaranteeing our customers the best
    quality and a worry-free shopping experience. Every figurine we
    we offer is carefully selected for its loyalty to the
    original characters and its manufacturing quality.

  • Exceptional customer service and satisfaction guaranteed

    The satisfaction of our customers is our priority
    absolute. Our dedicated team is here to answer all your questions.
    questions, guide you in your search for the perfect figurine and
    resolve any issues you may encounter.
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